My name is Karen Finnin, I am a Physiotherapist, and I specialise in helping health businesses take their services online. In 2011 I launched Physios Online, Australia’s first entirely online Physiotherapy clinic. As a result of the success of Physios Online, I have become one of Australia’s leading authorities within the telehealth (online health consultation) industry. Through my experience with Physios Online and subsequent projects, I have become passionate about opportunities in health at the intersection between automation and personalisation. With a kit bag full of systems, tech tools and digital solutions, i help health businesses to plan, implement and drive a strategy that enables them to automate their offering.