6 Keys to Building a High Performing Team in Your Small Business


6 Keys to Building a High Performing Team in Your Small Business

Are you looking to build a high-performing business? One that delivers results everyone can be proud of? Well, here are some critical, proven factors that differentiate low-performing businesses from high-performing companies.

1. Know what you want from your business

What are your goals for the next 12 months, 24 months or 5 years? What do you want to achieve, and how are you going to get there? Understand and analyse the key performance indicators in your business. Comparing this intelligence with the performance benchmarks helps you improve and ensures you have a road-map for success. When you hit your goals and targets, you’ll have more freedom and more money. Define a clear picture of the future and vision, so you can articulate it to your team.

2. Leadership

Leadership has always been at the core of everything I do. I’m a leader who creates a positive environment for learning. I’m passionate about and advocate strongly for equality, diversity and inclusion. Setting your team up for success is your responsibility as a Small Business owner, you can’t take a day off from leadership – you must live it. Effective leaders create positive cultures – plain and simple.

3. Communication skills

Communicating your strategies and goals to your team is integral. There is no point in you being the only person who knows what you want to achieve. Your team should be clear on your business’s main strategies and goal. If your team buy into their role, and understand their contribution, everyone will be moving in the same direction. Towards the end game. Find the communication tool that you prefer and own it.

4. Attitude

I believe that attitude is everything. “Below the line” thinkers limit themselves and their teams. Having a “Can Do” attitude shapes the environment you work in. Be your absolute best every day and your team will too.

5. Make sure you have the right people on the bus.

If you have individuals that are not performing, you must take action. The most important characteristic of a high performing team is that their leaders do not tolerate D players who rip the team apart. Surround yourself with people who are capable of getting the job done. If they can’t, don’t be afraid to move people on. Many Small Businesses make the mistake of holding onto people who are underperforming for far too long.

6. Know your market

Listen and adapt to your customers’ needs, to ensure you remain relevant. Go and hang out where your customers are and listen to them.  For example, if you’re selling paint, go into Bunnings and stand in the paint section and see what people are buying. Understand why they are buying it. It’s educational. Knowing what your competitors are up to will assist you in understanding what you can do better.

If you want to build a high performing team, focus on ensuring you have covered these key areas. If you want to build a thriving business, you need a high-performing team to support you. You are only as good as the team around you.

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