4 Simple Tips to Shape Managers Into Effective Leaders
As I progress in my career , my belief in the aphorism “Managers are not leaders” has become stronger. It makes us question:
Are managers and leaders different roles?
The more I progress in my career, the more I begin to understand what makes these two roles different. The role of a manager is to direct their team and implement organisational tactics to achieve the desired results. The leader, on the other hand, has qualities of influence and is known to develop a vision. It becomes crucial for a leader to master the communication strategy to persuade their customers and co-workers.
In today’s dynamic, competitive environment, businesses are learning to be adaptive to change by laying a strategic vision of their future objectives. This is where organisations and businesses need leaders rather than managers in order to succeed.
A leader could be an entrepreneur, an executive member, supervisor or a team member. The environment could be work; it could be a sport or a non-profit initiative with a team. Being a leader holds the responsibility to communicate effectively. It is a tool, which influences the team’s morals, and in turn, drives results and creates value for achieving goals.
So what shapes a manager to a leader?
For managers wanting to step up to a leader, communication is the most effective skill. If used productively, it can be used as a roadmap for advancing to leadership positions.
On average, we live and breathe 8 hours or more a day in a business climate. Due to the dynamic nature of the competitive environment, a business often has to make innovative changes in order to build long-term strategies. Effective communication could play a vital role in making structural shifts in a static business environment.
As we all love our comfort zones, it could be a challenge to deliver the business’s structural changes to the team. A good practice would be to rephrase the thought before you communicate and present the change in a positive manner that your team can embrace. Your attitude will play a role in presenting your message, as it has an effect on your tonal delivery. To successfully communicate and persuade, present your message in a way that those listening would want to hear. This will help to achieve your purpose.
2. Leave Your Personal Ego Behind
A vital role is played by communication, which is without showing your position and your ego. Never let ego get in the way of making professional decisions. If you deliver the message that you believe your team will want to hear, success will follow in its path. Keep communication channels open and let the traffic flow from both sides.
We live in a very competitive environment. Engaging your team in conversations to build organisational strategies is a new model of communication. Give your team an opportunity to contribute a voice at every level of your business, this makes them a part of the governing strategy.
A perfect example of this was when I recently managed to draft a SWOT (Strengths, Weaknesses, Opportunities and weakness) analysis of our organisation. The team was communicated with a message that completing a SWOT analysis was a mandatory task, and their feedback should be genuine and their own. It was assured that their feedback would be kept confidential.
The comments brought insights to matters that the team would have otherwise kept silent. In result, this assisted our organisation to improve on our weaknesses and explore our opportunities.
Being a leader is all about knowing when to stop talking and when to start listening.
A real listener shows respect and, in return for this respect, wins the trust in his team. Real listening involves both positive and negative feedback and, more importantly, absorbing criticism and working to find a solution to fix it.
A true listener means taking both negative and positive feedback into consideration.
All of the Worlds’ great leaders have been good communicators!
So if you are a manager or an entrepreneur wanting to be a persuasive leader for your customers or your team, you need to make leadership communication skills your best buddy! Great communication will help you win both customers and your co-workers.
“The opinions expressed by Smallville Contributors are their own, not those of www.smallville.com.au"
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