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If You Think Cold Calling Is Dead, You’re Doing It Wrong!

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If You Think Cold Calling Is Dead, You’re Doing It Wrong!

You’ve probably been told before that cold calling is dead and buried and that we need to start building ‘authentic relationships’, that we need to start ‘adding value to our customers’ and that ‘attraction marketing’ is the new way of doing things.

However, cold calling is actually far from dead. It still remains to be a highly effective method of developing a business.

Just the other day, I did some cold calling myself, with a great result. I connected with two prospects, made each of them an offer and one of whom took up my offer.

Not bad for half an hour’s work spent identifying two prospects and another 15 minutes writing two short emails.

And it’s certainly not the first time I’ve used this process.

THE REACH OF LINKEDIN

In this case I used LinkedIn to start the process. LinkedIn allows us to search for a narrow category of people in our direct or indirect connections and then allows us to send those people a personal email.

By being strategic about the people I approach and the emails I write them, I often have great success opening a business opportunity. My LinkedIn connections will usually read the email I have sent them and more often than not respond in a positive manner.

There’s one crucial bit of information I haven’t told you yet though.

What I’ve neglected to tell you so far is that these “cold calls”, these approaches I make are not actually positioned for myself. The cold calls I make, are on behalf of friends of mine.

HELPING A FRIEND

This is how it happened two weeks ago: Kim is a friend of mine and we are both members of a group of business owners who meet every week for the purpose of referring business to each other. We have made a commitment to helping each other and so I sat down with Kim the other day and I asked how I could best help her grow her business.

Kim runs a bookkeeping business and she told me she wants to be introduced to CEO’s of not-for-profit organisations that are based around membership, with a head office in Sydney.

I went to my LinkedIn database and found 5 people who looked like they just might be the kind of people Kim wanted to talk to. She confirmed that two of them, John and Michael were indeed perfect. I then wrote a succinct personal email to John and Michael and asked if I could connect them with my good friend Kim. I explained Kim’s reasons for wanting to be introduced and assured them I believed Kim to be a perfect fit.

IMMEDIATE RESPONSE

Both John and Michael responded to the emails within a few hours. John declined the introduction but thanked me for the email and confirmed that he felt completely comfortable with being approached like this on LinkedIn and Michael said yes, here is my number and direct email, and happy to have a coffee with Kim.

Kim has since had a meeting with Michael, submitted a proposal for ongoing bookkeeping work for Michael’s organisation and everyone is happy.

Cold calling isn’t dead… far from it. Don’t believe everything you’re told. Instead, figure out how you can use cold calling in conjunction with new marketing strategies. Michael needed a good bookkeeper, Kim needed a good client. I wanted to help Kim and Kim’s going to help me next.

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Showing 9 comments
  • Daniela Cavalletti
    Reply

    Great article, Roland! I, too, find LinkedIn is a great source of creating useful connections for other people – be it finding and connecting them with potential client, collaborators or suppliers. The ‘trick’ is to do it targeted and with integrity, rather than effectively spamming hordes with a blanket email. I always just delete those. People will love to help if they feel valued.

  • Roland Hanekroot
    Reply

    yes I hate those “pretend” personal emails in Linkedin… you can smell them a mile away… and somehwo they always seem to refer to “adding value” to me… My BS meter starts twitching when someone wants to add value to me at the best of times… but in a pretend personal email in Linkedin…. arrrrggggghhhhh

  • Georgia Thomas
    Reply

    Really good article, Roland. I always find it easier to promote someone else and I think the recipient is more likely to respond as well. There is something about doing things for others that connects on a more human level, even when it is clearly a business matter.

  • Roland Hanekroot
    Reply

    Thanks Georgia, yes I totally agree with you

  • Marie Gardner
    Reply

    In my business, I find the only way I can get out there (other than Linkedin and Facebook) is to work on the phone. Do some cold calling.

  • Toby
    Reply

    And always great to have your wife comment first Roland: get a lot of that myself! And once was the only comment!

  • Roland Hanekroot
    Reply

    Thanks Toby and Yes Marie… If it works, it works… sometimes there is no other answer… I know that… but sometimes you can make things happen another way as well… it’s worth investigating and exploring

  • Jennifer
    Reply

    Really useful to me … thanx !

  • Roland Hanekroot
    Reply

    glad you enjoyed Jennifer

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